First Bank of Nigeria has officially inaugurated its Digital Experience Centre at the University of Nigeria, Nsukka (UNN), Enugu State, as part of efforts to revolutionise the banking industry in Nigeria.
The bank stated that the centre is the sixth fully automated branch, the first in the Southeast region, and will operate 24 hours a day, providing digital and physical banking services.
Speaking during the launch, the Managing Director of the bank, Mr Olusegun Alebiosu, praised the longstanding relationship between the bank and UNN, which he noted has existed for decades.
He recalled that the land on which the bank is situated was generously provided to First Bank at no cost by the university authorities.
He outlined the key features of the centre, which include Automated Teller Machines (ATMs) for account updates, ATM card issuance, and fixed deposit booking; Teller Cash Recyclers (TCRs) for quicker cash dispensing and management; as well as humanoid robots to assist customers with inquiries and transactions.
The Vice Chancellor of UNN, Prof Oguejiofor Ujam, at the event, highlighted that First Bank had been a valuable partner to the institution and expressed his commitment to maintaining this relationship.
He stated, “UNN has been doing business with First Bank for a long time. It is an honour that UNN is the first university to get this digital experience in the country.”
Mr Calistus Obetta, the Group Executive for Technology, Digital Innovations and Technology Services, described the FB Digital Technology Experience as a blend of digital and physical experiences.
He explained, “Whether you are doing account opening or withdrawal, they can be done without hitches. It reflects the dynamics of the era. The banking operations are now available twenty-four hours.”
